**17.FRESH OR FREE CAMPAIGN 3.0**

17.1.Fresh or Free will be applicable for the following categories only

a)Indian Greens
b)Easy Cook Range
c)Greens Combo
d) Fruits (Note : Fruits ripen over time. Not ripe fruit cannot be considered as not fresh fruit.)

17.2 Fresh or free offer is valid only on fruits and vegetable products and not applicable for Non fruits and vegetable products

17.3. Fresh or Free offer is valid for serviceable pin-codes in Bangalore, Hyderabad

17.4. Fresh or Free offer would be available for consumers purchasing on online on the “Deep Rooted” Website and Mobile App.

17.5. Fresh or Free offer is valid from 3rd June 2021
a) Lack of freshness in ‘greens’ would be indicated by commonly understood attributes such as wilting, drying, dis-coloration.
b) Lack of freshness in ‘fruits’ would be indicated by commonly understood attributes such as Fermented smell emanating from the fruits, when overripe, sogginess, emergence of off-colour spots on the surface of the fruit.

17.6. HRPL will refund those items which are not deemed fresh by the User.

17.7. Customer can check the produce during delivery and return those SKUs which They think it is not fresh. Our delivery staff is trained to handle such returns.

17.8. To avail of the ‘Fresh or Free’ offer for deliveries which have been accepted by the customer, all complaints must be raised with pictures ( mandatory) within the following timelines:
a. 24 hours of delivery for Greens
b. 48 hours for all fruits since fruits may take slightly longer to ripen.
c. For Mangoes, please ensure that you store it in the box packaging that you receive them in along with paddy straw for it to ripen evenly.

17.9. Complaints can be escalated on +91-8062287130 or cc@deep- rooted.co from 6am – 9pm. Please allow up-to one working day for a response.

17.10. While all complaints will be considered in good faith and the intent would always be to take a decision in favour of the customer, Herbaceous reserves the right to defend it’s produce quality on a case-to-case basis.

17.11. Herbaceous reserves the right to stop, change the terms and conditions of the Fresh or Free campaign without notice.

17.12.Refunds
a)For payments made using online methods, refunds requests which have been accepted will get reflected within 3-5 working days. The amount will be refunded to the same digital payment option availed by the user for making the payment. Refunds of POD orders will be done to the Deep Rooted Co wallet. In case of cancellations/unavailability to receive the produce post dispatch, refunds will not be processed.

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**Communications**

You hereby agree to receive communications by way of SMS, messaging app like WhatsApp on the registered mobile phone number /or electronic communications like e-mails from the Company and other third parties duly authorised by the Company. You can unsubscribe or opt-out from receiving communications from the Company by contacting the support team.

**HRPL’s Nurture Membership Program Specific Terms**

These are the terms and conditions ("Terms") for HRPL Nurture ("Nurture") membership program offered by Herbaceous Retail Private Limited (“HRPL”) to its Users on the HRPL’s platform and they will be . HRPL’s platform shall be available at (“HRPL Platform”). These Terms shall govern your use of our service offered under the Nurture Membership Program ("Nurture Program”). Please read these Terms carefully before you subscribe to the Nurture Program. These Terms are subject to modifications, from time to time, at the sole discretion of HRPL. You have the following options under the Nurture membership program, and you can choose from these options at your sole discretion based on its suitability to you.

Details of the Nurture Membership Plan and Benefits:

| Plan     | Price     | Free Deliveries     | Auto discount applied (ONLY on fruits and vegetable products)**     | Delivery Slots     |
| ---------- | ---------- | ---------- | ---------- | ---------- |
| 1 Month       | Rs.99       | 12*       | 8% for every order       | Guaranteed       |
| 3 Months       | Rs.199       | Unlimited*       | 8% for every order       | Guaranteed       |
| 6 Months       | Rs.349       | Unlimited*       | 8% for every order       | Guaranteed       |

**Minimum order to Avail free delivery is Rs.149*

**Auto discount of 8% is only applicable on fruits and vegetables and is not applicable on non fruits and vegetable products*

| Product | Price     | Nurture Discount     | Price after Discount     |
| ---------- | ---------- | ---------- | ---------- |
| Fruits or Vegetables       | 200       | 16 (8% discount)       |184       |
| Non Fruits or Vegetables       | 100       | 0      | 100       |
| Total       |300       | 16     | 284      |

The above benefits are only indicative and are subject to change from time to time at the discretion of HRPL. The benefits may vary for different cities; HRPL recommends that the Users refer to the subscription package availed by them for specific benefits applicable to them. The Nurture delivery benefit is applicable on orders above a certain amount. Please check FAQs for more details.

- - -

**Subscription Fee, Payment and Activation**

HRPL shall charge, and You agree to pay such membership fee, as may be determined by HRPL from time to time. You can use credit card, debit card, net banking, DR wallet and the other available third-party payment options available to subscribe to the Nurture program. However, payment on delivery option cannot be used to subscribe to the Nurture program or available on the products purchase along with the purchase of the Nurture Program is purchased. The subscription shall be activated upon successful payment through the HRPL Platform. Nurture Program benefits can be availed only on HRPL Platform, which is available for ios and android, and are not eligible to be availed on the website. Your Nurture Program membership shall not be affected will continue as-is and no disruptions in the following instances:

1.Installation of the app on a new phone and logging in to your account using your existing number.

2.Uninstalling the app and reinstalling the same.

**Representation and Warranties**

You represent and warrant that:

1.You are at least 18 years old;

2.You have the lawful authority and capacity to contract and be bound by these Terms; If you are accepting these Terms on behalf of a company, limited liability partnership or other legal entity, you have the authority to bind such entity to these Terms and, in such event, “you” and “your” as used in these Terms shall refer to such entity

3.You will comply with all applicable laws and regulations.
HRPL warrants that all data/information collected, processed and used in furtherance to these Terms shall be handled in accordance with applicable data protection laws.

**Cancellation policy**

Nurture Program membership can be cancelled only through our customer service. Customer should contact customer service within 14 days of Nurture subscription date to be eligible for cancelling the Nurture membership. Also, any cashback or free deliveries availed on orders will be deducted and prorata refund will be issued torwards Nurture membership cancellation.

**Modification/ Cancellation of membership by HRPL**

HRPL may cancel or modify your Nurture Program membership at its sole discretion without notice. If HRPL does so, then HRPL will issue a prorated refund based on the Benefits used in the Nurture Program membership. However, HRPL will not give any refund for cancellation of Nurture Program membership related to conduct that HRPL determines, in its sole discretion, that violates these Terms, its privacy policy or any applicable law, or any conduct that HRPL in its sole capacity decides involves fraud or misuse of the Nurture Program, or is harmful to our interests or another user, or any delivery executive. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.

**Important notice**

These Terms are special terms and as such restricted to only Orders placed through the Platform when you are a Nurture Program member and as such does not supersede the HRPL Terms of Use, unless specifically called out here. We reserve the right to modify these Terms at any time without notice posting changes on the HRPL Platform and you shall be responsible to update yourself of such changes, if any, by accessing the HRPL Platform on a regular basis. Your continued usage of the Platform after any change is posted constitutes your deemed acceptance of the amendments.

**General Terms & Conditions**
- HRPL reserve the right to accept or refuse membership in our sole discretion
- We may send you an email, or other communication related to Nurture Membership (regardless of any settings or preferences related to your Deep Rooted Co account).
- You may not transfer or assign your Nurture Membership or any Nurture benefits, except as allowed in these Terms.
- From time to time, We may choose in our sole discretion to add or remove Nurture Membership benefits.
- All other terms and conditions as enumerated in the Terms of Use are applicable as is.
- Deep Rooted Co reserves the right to offer this Nurture membership in select cities and to select users, at its sole discretion.
- Nurture Membership feature is available only on the App.
- Free deliveries are applicable only on Orders on the Deep Rooted.co app, subject to minimum order amounts as enumerated herein being met by You.

**Limitation of Liability**

IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS IN DEEP ROOTED CO'S CONDITIONS OF USE AND SALE, IN NO EVENT WILL WE OR OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO DEEP ROOTED CO. OUR TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE LAST MEMBERSHIP FEE YOU PAID. THESE EXCLUSIONS AND LIMITATIONS OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR NURTURE MEMBERSHIP.

All disputes related to this Nurture membership will be subject to the exclusive jurisdiction of courts of Bangalore only. These Terms and Conditions are co-extensive and concurrent with Deep Rooted Co’s other Terms and Conditions and the Privacy Policy listed on this Platform. As such, all other Terms and Conditions listed hereinbefore shall also be applicable to this Nurture Membership and the same need not be expressly repeated herein.

**Frequent Asked Questions and Answers**

Q.1. What is Nurture & its benefits?

Ans -  Deep Rooted brings you a membership program geared towards making healthy living and clean eating easier. It brings you various benefits such as:
1. 8% instant pre-applied discount ONLY on fruits and vegetable products.
2. Free Deliveries on orders above Rs.149.
3. Guaranteed delivery slot.

Q.2. What is the duration

Ans - You can avail a 1 month plan for Rs.99, 3 months plan for Rs.199 and 6 months plan for Rs. 349

Q.3. How do I renew?

Ans - You will get a notification of your membership expiry on the day and will be able to renew with your next order.

Q.4. Which orders are eligible for free delivery?

Ans  - All orders above Rs.149 are eligible for free delivery.

Q.5. Which orders are eligible for instant discount?

Ans  - Nurture discount is applicable only to fruits and vegetable products in the cart and not applicable to non fruits and vegetable products in the order.

Q.6. What does a guaranteed delivery slot mean?

Ans  - It means that you will always get the time slot of your choice. Whether it be a rain, sunshine or a pandemic, we ensure to deliver your order on time, when you need it the most. No more waiting for several days during the peak season for your favorite fruits and veggies.

Q.7. Where can I see all my benefits and savings?

Ans - Once you become a nurture member. You can go to your Account page, and click on the nurture icon here to see all your benefits and how much has been used. 

Q.8. What will happen to my previous nurture cashback?

Ans - You will be provided with the coupons against your cashback amount. If your wallet amount ranges from:
- Rs.0.0001 to Rs.30 - you will get Rs.30 off on MOV of Rs.300
- Rs.30.0001 to Rs.50 - you will get Rs.50 off on MOV of Rs.400
- Rs.50.0001 to Rs.100 - you will get Rs.100 off on MOV of Rs.650
- Rs.100.0001 to Rs.200 - you will get Rs.200 off on MOV of Rs.999
- Greater than Rs.200 - Rs.200 off MOV Rs.999 multiple coupons totaling to        nearest multiple of 200 (upper limit) for eg: if you have Rs.900 cashback you  will receive 5 coupons for your next 5 orders

Q.9. What will be the validity of coupons provided against cashback?

Ans - The validity for these coupon codes will be 30 days from the date of issue.

Q.10 Where can I see the coupon code(s)?

Ans - The coupon code(s) will be visible in the checkout page under the “Apply Coupon” section.

Q.11 What if my nurture membership has expired?

Ans - You will still be able to use the coupon(s) provided.

Q.12. Can I apply 2 coupons simultaneously?

Ans - No, you will not be able to apply 2 coupons in a single order.

Q.13. Why am I not seeing any discount applied on the item price?

Ans - The nurture benefits are already being applied on your orders but to make it visible you need to update the app to the latest version.

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**Deep Rooted Cash-back & Wallet Usage - Terms and Conditions**

Effective 28 Nov, 2023, the DR cashback and wallet program as a benefit of 'Nurture' is discontinued. The handling of the existing cashback balance of users and specific use cases for wallet are detailed above in the respective sections.

The following terms and conditions are applicable to Deep Rooted Cash-back & Wallet usage (“DR Wallet“). These DR Wallet T&Cs are in addition to and will be read with the Terms and Conditions . The DR Wallet T&C may be amended at the discretion of HRPL and such amended terms will be posted here. Please review these terms from time to time.

- DR Cash-back is a form of redemption points given by HRPL for its users on the App and is offered either as a part of the first purchase or every purchase.
- The quantum of DR Cash-back issued, the maximum amount of DR Cash-back that can be redeemed per order and the validity of DR Cash-back may vary from time to time and will be indicated to a user on their respective App
- DR Cash-back cannot be converted into actual currency or be withdrawn or transferred to another user in any way
- DR Cash-back is intended for use only on the Platform and is not for use on other platforms
- DR Cash-back is to be used by users personally. Exploiting the use of Cash-back or assisting others to exploit is strictly prohibited, and will result in suspension/termination from use of the Platform.
- DR Cash-back cannot be redeemed for cash. It is not transferable and may not be auctioned, traded, bartered or sold.
- DR Cash-back may not be applicable for certain services and in certain geos, as per the independent discretion of HRPL. These restricted items will be indicated to the user on the Deep-Roored.Co App.
- DR Cash-back cannot be clubbed with any other discount or offer run on the Deep-Roored.Co App.
- In case of any issue pertaining to the quantum, usage and validity of Cashback etc., the independent decision made by HRPL shall be final and binding. Further, in the event, the Company has reasons to believe that a user has acted fraudulently for availing DR Cashback or has used DR Cashback in a manner inconsistent with these T&Cs, HRPL shall upon investigation have the right to suspend the user. Further, pending investigation, the user shall not be entitled to use the DR Cashback available with them.

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**Deep Rooted.Co (DR) Referral Program**
1. The DR Referral Program is a reward program initiated by Herbaceous Retail Private Limited (HRPL) for encouraging eligible users to refer Deep Rooted to their friends and family and get exciting coupons for future orders. The coupons can be used within 30 days of activation.
2. Each eligible user (“Referrer”) is provided with a referral link, which he/she may choose to share with their friends and family. Please note, a referral link will be generated only after placing 4 successful orders on the Deep Rooted App/Website.
3. Each new user (“Referred”) downloading the Deep Rooted App shall use the referral link received by the Referrer during the download process. If the Referred user fails to download the Deep Rooted App using the referral link, they will not be eligible for the coupon reward.
4. The Referrer and the Referred will get coupons as a reward post successful delivery of the first order of the Referred user. The coupon gives flat ₹150 off ONLY on fruits and vegetable products worth of Rs 399/- in the next order. The coupon is valid till 30 days after the first order gets delivered to the Referred.
5. Each Referrer can refer any number of users, however, the Referrer can get coupon rewards for only a maximum of 6 successful referred users in a calendar month.
6. The Referred user will get the benefit of Referral coupon only on the first purchase and not any other subsequent purchases.
7. It is recommended that users must refer and distribute the referral links only to people they know personally and who have consented to receive such referral links. Users must not send the referral link in bulk and spam email inboxes nor must users post the link on any public platform for distribution to strangers.
8. For the purpose of these terms and conditions, “Eligible User” shall mean such users as may be indicated by HRPL from time to time. At the time of reading this, all users who have installed the Deep Rooted app, qualify as “Eligible User”
9. In case of any issue pertaining to the eligibility to refer or be referred or the benefits of referral accrued, decision made by HRPL shall be final and binding. For any issue pertaining to the receipt of coupon discount on the order, please write to cc@deep-rooted.co. Further in the event that HRPL has reasons to believe that a user has acted fraudulently for availing the rewards or has acted in a manner that is inconsistent with the T&Cs, HRPL shall, upon investigation, have the right to suspend the user.
10. Referral coupons can be redeemed for purchases only on the Deep Rooted app. They cannot be transferred to other users of Deep Rooted or any other platforms. At the time of reading this, there is a limit of 30 days on the validity of the Referral coupon from the time of its activation, the user can choose to use it anytime within those 30 days. 
11. HRPL reserves the right to terminate the DR Referral Programme or modify these terms at any point in time, without notice to users.
12. These terms are in addition to and not a substitution for the terms and conditions on Deep Rooted or other product(s)/service(s) specific terms and conditions. Further, these terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles, and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of courts at Bangalore.

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**Deep Rooted - Offers for first time customers**

The following terms & conditions are applicable to first time customers i.e. customers who are placing their first order within the Deep Rooted mobile application. These terms and conditions are in addition to and will be read with the Terms & Conditions. The campaign may be amended at the discretion of HRPL and such amended terms will be posted here.

- FIRSTORDER - User can avail 30% off up to Rs 150 only on fruits and vegetables products worth Rs 300/-. This offer is not valid for non fruits and vegetable products in the cart.
- Please refer below example

Minimum Order value - Rs 400, Discount - 20%, Maximum Discount - Rs 80
| Order Value     | Fruits & Vegetable Only     | Fruits & Vegetable Only     | Fruits & Vegetable + Akshayakalpa     | Fruits & Vegetable + Akshayakalpa     | Akshayakalpa Only     |
| ---------- | ---------- | ---------- | ---------- | ---------- | ---------- |
| Fruit & Vegetable Order Value       | 200       | 600       | 300       | 600       | 0       |
| Akshayakalpa Order Value       | 0       | 0       | 200       | 200       | 600       |
| Coupon Discount       | 0       | 80       | 0       | 80       | 0       |
| Total Payable       | 200       | 520       | 500       | 720       | 600       |

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**Delivery and Order cancellations**

1) Delivery will be charged at INR 50 for a cart value lesser than INR 399. 
2) An order can be placed anytime before 10pm to get next day delivery based on the item availability.
3) Customer can cancel the order any time until the order is shipped. Once the order is shipped, an order cannot be canceled and will not be refunded.
4) If an order cannot be delivered due to customer unavailability, neither the refund nor redelivery will be done. 

**Details of the Grievance Redressal Officer**

Designation: Grievance Redressal Officer

Email: cc@deep-rooted.co

Address: Near Yalamma Temple, Ground Floor, No. 15, 16/2, Yellamma, 1st Cross Road, Konanukunte, Bengaluru, Bengaluru Urban, Karnataka, 560062.

BY USING THE PLATFORM, AND/OR BY AVAILING THE SERVICES, YOU SIGNIFY THAT YOU HAVE READ AND UNDERSTOOD THE TERMS AND AGREE TO THESE TERMS, INCLUDING THE PRIVACY POLICY PROVIDED HEREIN. THESE TERMS CONSTITUTE A BINDING AND LEGAL AGREEMENT BETWEEN YOU AND HRPL. HRPL RESERVES THE RIGHT, AT ITS SOLE DISCRETION, TO CHANGE, MODIFY, ADD OR REMOVE PORTIONS OF THESE TERMS, AT ANY TIME. IT IS YOUR RESPONSIBILITY TO CHECK THESE TERMS PERIODICALLY FOR CHANGES. EVERY ACCESS BY YOU OF THE PLATFORM AND/OR AVAILMENT OF SERVICES IS DEEMED TO MEAN THAT YOU HAVE AGREED TO ACCEPT AND ADHERE TO THE TERMS AS AMENDED AND APPLICABLE AT SUCH TIME.

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## __FRESH QUEST__

__Terms and conditions__

1: The Fresh Quest contest is only available on the Deep Rooted app.

2: Contest starts on 19th July 2023 & ends on 31st August 2023 (11.59 pm).

3: To participate in the contest, one needs to be a Deep Rooted verified user & should have the latest app version

4: Badges can only be earned for distinct products in an order. Multiple units of the same product in an order, will only earn one badge for that product. Users can earn more badges for that product by adding it in their next order. 

5: Badges will be added to the Fresh Quest tally only after the order has been successfully delivered. No badges will be added for canceled orders. 

6: To win rewards, users need to cross badge milestones. A milestone, in this context, stands for 50, 100, 150 and 200 badges. The rewards structure upon touching different milestones will be as follows: 

 > -50 badges: assured gift voucher worth ₹250

 > -100 badges: assured gift voucher worth ₹1000

 > -150 badges: assured gift voucher worth ₹2000

 > -200 badges: BUMPER prize!

7: All gift vouchers will be issued within 10 days of completing a milestone. Winning users shall be informed via an email to their registered email ID and an SMS to their registered phone number. Deep Rooted will not be responsible for a user’s incorrect email address or phone number submitted to their profile.

8:For any issues related to the redemption of gift vouchers, users can drop an email to cc@deep-rooted.co Or cs@xoxoday.com 

9:Deep Rooted reserves the right to change/update the terms and conditions of Fresh Quest as and when required, without prior notice to the users. 

__FAQs__

Q: What is the duration for Fresh Quest?

A: The Fresh Quest contest will start on 19th July 2023 and end on 11:59pm, 31st August 2023.

Q: How do I participate in the Fresh Quest?

A: In order to participate, you should have had 4 successful order deliveries in the past. All you have to do is order your favorite fruits & veggies from Deep Rooted and earn badges on every order.

Q: I am unable to see the Fresh Quest contest on the app.

A: To participate in the Fresh Quest contest, the app should be updated to the latest version. If you have not updated it already, kindly do so right away.

Q: I have updated the app to the latest version, but still can’t see the Fresh Quest contest.

A: You should have had at least 4 successful deliveries in the past to be able to participate in the contest. If the criteria is met, you will be able to see the Fresh Quest icon (a trophy) on the menu bar. Tap on this icon and it will redirect you to the Fresh Quest page.

Q: How can I earn badges for the Fresh Quest?

A: Each category on Deep Rooted has been assigned a playful badge. When you order any item from that category, you earn that badge for yourself. Each product is equal to one badge. Multiple quantities of the same product in an order will still earn only one badge for that category.

Q: I have placed the order, but I cannot see the badge added to my total. 

A: Your earned badges are added to your total once your order has been delivered to you. 

Q: How many products do I need to buy to earn a badge?

A: Each product (fruit or vegetable) is equal to one badge.

Q: How will I receive my assured prize?

A: Once you reach a milestone of 50, 100, 150 or 200 badges, the assured prize for that milestone will be shared to you in the next 10 working days via email and SMS.

Q: How can I see my total badges?

A: You can see your progress on the Fresh Quest contest page. You can access it from ‘Quest’ in the bottom navigation bar on the app or the Fresh Quest banner on the app homepage.

Q: Is there a minimum order value to earn a badge?

A: No, there is no minimum order value to earn a badge.

Q: Will I earn badges with every order?

A: Yes, you will earn badges with every order. Badges are added to the total once the order gets delivered.

Q: Does ordering more quantities of the same product earn me more badges?

A: No. If you buy multiple quantities of the same product in one order you will still earn only one badge related to the category. 

Q: If I have ordered 12 items and I reject 2 products at the doorstep, how many badges will I earn?

A: In this case, you will earn only 10 badges.

Have more questions about the contest?
Write to us us at cc@deep-rooted.co

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__T & C for SKU’s eliminated from Couponing__

a) Please note, certain items from our catalog don't qualify for any coupon discounts. Here's the list of these items: 
1. POT Combo
2. TOP Combo
3. Potato & Tomato Combo
4. Tadka Combo
5. DR Value Combo
6. Indian Greens Combo
7. Festive Combo 2
8.  Vitamin C Booster Combo
9.  Chutney Combo
10. Festive Combo 1
11. POT Value Combo
12. Easy Cook Comb
13. Fruit Recharge Combo
14. Capsicum Combo
15. Value Add Combo
16. Akshayakalpa Products
17. Eggoz Products

b) When applying any coupon at checkout, the aforementioned items (if in the cart) won't contribute to the minimum order value required for the coupon.

c) You can see the "__not eligible for couponing__" tag for these items on the listing page.

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**MATCH-THE-PAIR**

Term and Conditions

1. Match-the-pair (MTP) contest is only available on the Deep Rooted app.
2. To participate in the contest, should have the latest version of the ‘Deep Rooted’ app and  one needs to be a Deep Rooted verified user.
3. MTP is visible in the app only to those users who have had one order delivered anytime in the past. Over and above this, Deep Rooted can from time to time decide on the users who will have access to the game depending on the city, order history and any other criteria.
4. For users who have access to MTP, the game can be played only once a week. Playing entails completing the game successfully within the allotted time period or the time period elapsing and the user not having been able to complete the game successfully. Once either of these conditions are fulfilled, the user will have to wait for the next window of the game to open.
5. The winner of the game is a user who completes matching all the pairs within the allotted time. The winners will be awarded with a coupon which they can use to redeem against their purchase within the Deep Rooted app. The coupon terms and conditions are: 30% off, upto INR 90 only on  fruits and vegetable products worth of	 INR 300. The coupon will be valid for 7 days from the date of issue. This coupon is only applicable to fruits and vegetables and not applicable to non fruit and vegetable products in the cart.
6. Deep Rooted reserves the right to change/update the terms and conditions of MTP as and when required, without prior notice to the users.
7. For any queries on MTP or the coupon, users can drop an email to cc@deep-rooted.co.

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**Consumer Survey Terms & Conditions**
- The offer will only be available to users who will be completing the survey in a given time frame.
- The survey will last till 16 June 10.00 PM.
- The contestants who have completed the survey will receive a discount coupon code within 72 hours.
- The discount coupon code will be valid for single use only and cannot be clubbed with any other offer.
- The discount will only be applicable to fruits and vegetables and will not be applicable on Non fruit and vegetable products.
- The coupon will be reflected in the coupon section on the app.


Terms And Conditions